Effective Date: [April 14th 2025]
This Terms of Service Agreement ("Agreement") is entered into between you ("Customer", "User", "you") and Connect Quest ("Company", "we", "us", "our"). By accessing or using our website or services, you agree to be legally bound by the following terms, conditions, policies, and notices.
We respect your privacy. All information collected from you will be governed by our Privacy Policy, which explains how we collect, use, and disclose your information.
By using this site, you represent that you are at least the age of majority in your jurisdiction, or have given us your consent to allow your minor dependents to use this site.
We reserve the right to refuse service to anyone, at any time, for any reason. Your information (excluding payment card data) may be transferred unencrypted over various networks.
You agree to provide accurate, current, and complete account and purchase information. We reserve the right to refuse or cancel orders in our sole discretion.
All products or services offered are subject to availability. Descriptions and prices may change without notice. We reserve the right to limit sales geographically or per user.
We reserve the right to modify or discontinue the Service without notice. We are not liable for any modification, suspension, or discontinuation.
Third-party tools are provided "as is" and "as available" without warranties, representations, or conditions of any kind. Your use is at your own risk.
Links to third-party websites are provided for your convenience. We are not responsible for examining or evaluating their content or practices.
By submitting content to us, you grant us a worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.
Your submission of personal information is governed by our Privacy Policy.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information without prior notice.
You are prohibited from using the site or its content for any unlawful purpose, soliciting others to perform unlawful acts, violating regulations, infringing on intellectual property rights, or engaging in malicious activity.
The service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties and limit liability to the amount you paid us for the services or products.
You agree to indemnify, defend, and hold harmless Connect Quest, its directors, officers, employees, affiliates, agents, contractors, and licensors from any claim arising from your breach of these Terms or violation of any law or third-party rights.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and shall not affect the validity of the remaining provisions.
We may terminate this Agreement at any time without notice if you fail to comply with any term. Upon termination, your right to access the services ceases immediately.
These Terms constitute the entire agreement between you and Connect Quest and govern your use of our services, superseding any prior agreements or communications.
All disputes, claims, or controversies arising out of or relating to these Terms, our services, or your use thereof, shall be resolved exclusively by binding arbitration under the Arbitration and Conciliation Act, 1996, in Guwahati, Assam, India.
You expressly waive your right to file any lawsuit in any civil, criminal, consumer, regulatory, tribunal, ombudsman, commission, or government body, and agree that arbitration is the sole forum for resolution. You further waive any right to a trial by jury, court, class action, mass action, or consolidated proceeding.
The decision rendered by the arbitrator shall be final and binding upon both parties.
These Terms are governed by and construed under the laws of India, and you irrevocably consent to exclusive jurisdiction and venue in Guwahati, Assam, India.
Our refund policy allows returns only within 4 hours of purchase for eligible items. Non-returnable items include VPS, Dedicated Servers, VPN Plans, Voice Plans, Gift Cards, and downloadable software. Refunds, if applicable, are processed within 30 days.
We reserve the right to amend these Terms at any time. Your continued use constitutes acceptance of any changes.
If you have any questions, contact us at Crystel Grove Flat 1A,318 Dr. BN Saikia Road Survey Guwahati Kamrup 781028 or [email protected].
BY USING OUR WEBSITE OR SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS, INCLUDING THE WAIVER OF RIGHTS TO APPROACH ANY COURT, TRIBUNAL, OR GOVERNMENT AUTHORITY, AND YOUR CONSENT TO FINAL, BINDING ARBITRATION IN GUWAHATI, ASSAM.