Meta Privacy Policy – Connect Quest

Last Updated: December 06, 2025

1. Introduction

This Privacy Policy explains how Connect Quest ("we", "our", or "us") collects, uses, and protects your information when you use our Meta-connected application for automated posting to Facebook Pages and Instagram Business accounts.

We comply with Meta Platform Terms, Developer Policies, Instagram Graph API Guidelines, and all applicable data protection laws including GDPR and CCPA.

2. Application Purpose & Scope

Our application "connect_quest" enables users to:

• Schedule and publish content to Facebook Pages they administer
• Schedule and publish content to Instagram Business accounts
• Manage posts, media, and basic engagement
• Access basic insights for content performance

Usage Limitation: This app is designed solely for managing your own Facebook Pages and Instagram Business accounts.

3. Information We Collect

Facebook Data Collected:

• Page access tokens and Page IDs
• Page content (posts, images, videos) for publishing
• Basic page metadata and insights
• User's public profile information (name, profile picture)

Instagram Data Collected:

• Instagram Business Account ID and access tokens
• Media content (photos, videos, captions) for publishing
• Account basic information and insights
• Comments and engagement data (if managed)

We DO NOT Collect:

• Login credentials or passwords
• Financial information or payment details
• Private messages or direct conversations
• Friend lists or personal relationships
• Sensitive personal data

4. Legal Basis for Processing

We process your data based on:

• Your Consent: When you connect your Facebook Page and Instagram account
• Contractual Necessity: To provide the automated posting services you request
• Legitimate Interests: To improve our service and user experience

5. How We Use Your Data

For Facebook Integration:

• Publish and schedule posts to your Facebook Pages
• Manage post engagement (comments, reactions)
• Access page insights and analytics
• Maintain secure API connections

For Instagram Integration:

• Publish photos, videos, and stories to your Instagram account
• Manage comments and user engagement
• Access media insights and account analytics
• Maintain business account connectivity

We do NOT: Sell, rent, or trade your data with third parties. We do not use your data for advertising or marketing purposes.

6. Data Storage & Retention

Access Tokens: Encrypted and stored only while actively used. Automatically revoked after 60 days of inactivity.

Content Data: Media files and captions are temporarily cached during publishing and deleted immediately after successful posting.

User Data: Basic account information is retained only while the app is connected. All data is permanently deleted upon app disconnection.

7. Data Security Measures

We implement robust security protocols:

• End-to-end encryption for all data transmissions
• Secure token storage with regular rotation
• API rate limiting and abuse protection
• Regular security audits and monitoring
• Strict access controls and authentication

8. Data Sharing & Third Parties

We do not share your personal data with third parties, except:

• Meta Platforms Inc. (as required for API functionality)
• Legal authorities when required by law
• Service providers under strict confidentiality agreements

9. Your Rights & Controls

You have full control over your data:

• Access: Request a copy of your stored data
• Deletion: Request permanent deletion of all your data
• Revocation: Disconnect the app anytime via Facebook Settings
• Correction: Update or correct your information
• Portability: Export your data in machine-readable format

10. International Data Transfers

Your data may be processed outside your country of residence. We ensure adequate protection through Standard Contractual Clauses and compliance with international data protection standards.

11. Meta-Specific Provisions

This app uses the following Meta APIs and permissions:

• Facebook Graph API: pages_manage_posts, pages_read_engagement, pages_show_list
• Instagram Graph API: instagram_content_publish, instagram_basic, instagram_manage_comments
• Business Management API: business_management for business asset access

12. Contact Information

For privacy concerns, data requests, or to disconnect your account:

Email: meta@connectquest.co.in
Website: https://connectquest.co.in
Response Time: Within 48 hours for all privacy-related inquiries

13. Policy Updates

We will notify users of material changes to this policy via email or through the app interface. Continued use of the app after changes constitutes acceptance of the updated policy.

14. Related Policies

Please also review:
Meta Privacy Policy: https://www.facebook.com/privacy/policy/
Instagram Data Policy: https://help.instagram.com/519522125107875
Meta Developer Policies: https://developers.facebook.com/policy/

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